Average Salary and Job Outcomes With a Customer Service Management Degree
What Do You Learn With This Degree?
What Do You Learn With This Degree?
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
What Can You Do With This Degree?
What Can You Do With This Degree?
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services. Directly supervise and coordinate the activities of clerical and administrative support workers.
U.S. Summary
Job & Salary Averages
- Salary Value (U.S.): $71,098
"Salary Value" is a salary score which represents the average of salary medians for all jobs attainable with this degree, per metro area and/or per state.
- Average of Job Growth Averages (U.S.): 3.25%
The "average of job growth averages" is an average of national job growth rates for all jobs attainable with this degree.
- Avg. Years of Work Experience Needed: 4-6 years
Education Costs
- Avg. Undergrad. Out-of-State Cost (U.S.): $14,364/yr
- Avg. Undergrad. In-State Cost (U.S.): $10,858/yr
- Avg. Graduate Out-of-State Cost (U.S.): $15,490/yr
- Avg. Graduate In-State Cost (U.S.): $13,326/yr
- Avg. Combined Out-of-State Cost (U.S.): $14,685/yr
- Avg. Combined In-State Cost (U.S.): $11,563/yr
All information is based on data collected by the U.S. Bureau of Labor Statistics and National Center for Education Statistics.
This chart visualizes the percentage of jobs requiring a particular degree level (including if a degree isn't required by most employers).
Average Salary Medians
What Are Salary Medians?
Salary median is the average salary amount earned by workers, calculated per industry or per metro area. Average salary median is an average of median salaries for jobs that are attainable with this degree. Metro area average salary median is the average of salary medians for jobs within a metro area. State average salary median is the average of all metro area average salary medians within that state.
For more information about salary medians and average salary medians, please read this blog post, "Average Salary Median" vs. "Salary Median".
Click on any state in the table below to see which metro areas earn the highest median salaries. If you see "N/A" next to a state, it means that no data is available about that state for this degree.
Overall Salary Value: $71,098
The state with the highest salary value for this degree is New Jersey ($90,025) in the Trenton, NJ metro area.
Alaska
Metro Area Salary Values for AlaskaAlaska nonmetropolitan area metro area has the highest salary value in Alaska ($79,050).
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$77,470 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Alabama
Metro Area Salary Values for AlabamaHuntsville, AL metro area has the highest salary value in Alabama ($87,390).
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$69,909 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Arkansas
Metro Area Salary Values for ArkansasLittle Rock-North Little Rock-Conway, AR metro area has the highest salary value in Arkansas ($66,230).
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$56,367 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Arizona
Metro Area Salary Values for ArizonaPhoenix-Mesa-Scottsdale, AZ metro area has the highest salary value in Arizona ($81,010).
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$66,180 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
California
Metro Area Salary Values for CaliforniaSan Jose-Sunnyvale-Santa Clara, CA metro area has the highest salary value in California ($121,515).
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$83,041 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Colorado
Metro Area Salary Values for ColoradoDenver-Aurora-Lakewood, CO metro area has the highest salary value in Colorado ($99,665).
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$79,512 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Connecticut
Metro Area Salary Values for ConnecticutHartford-West Hartford-East Hartford, CT metro area has the highest salary value in Connecticut ($96,450).
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$87,864 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Washington, D.C. | N/A | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Delaware | N/A | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Florida
Metro Area Salary Values for FloridaMiami-Fort Lauderdale-West Palm Beach, FL metro area has the highest salary value in Florida ($78,730).
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$66,477 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Georgia
Metro Area Salary Values for GeorgiaAtlanta-Sandy Springs-Roswell, GA metro area has the highest salary value in Georgia ($83,600).
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$65,901 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Hawaii
Metro Area Salary Values for HawaiiUrban Honolulu, HI metro area has the highest salary value in Hawaii ($81,610).
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$76,058 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Iowa
Metro Area Salary Values for IowaDes Moines-West Des Moines, IA metro area has the highest salary value in Iowa ($83,535).
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$70,711 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Idaho
Metro Area Salary Values for IdahoIdaho Falls, ID metro area has the highest salary value in Idaho ($68,970).
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$59,876 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Illinois
Metro Area Salary Values for IllinoisChicago-Naperville-Elgin, IL-IN-WI metro area has the highest salary value in Illinois ($89,770).
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$70,583 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Indiana
Metro Area Salary Values for IndianaColumbus, IN metro area has the highest salary value in Indiana ($86,270).
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$70,730 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Kansas
Metro Area Salary Values for KansasWichita, KS metro area has the highest salary value in Kansas ($72,045).
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$67,441 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Kentucky
Metro Area Salary Values for KentuckyLouisville/Jefferson County, KY-IN metro area has the highest salary value in Kentucky ($72,600).
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$62,513 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Louisiana
Metro Area Salary Values for LouisianaNew Orleans-Metairie, LA metro area has the highest salary value in Louisiana ($72,260).
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$65,890 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Massachusetts
Metro Area Salary Values for MassachusettsBoston-Cambridge-Nashua, MA-NH metro area has the highest salary value in Massachusetts ($99,825).
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$80,214 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Maryland
Metro Area Salary Values for MarylandCalifornia-Lexington Park, MD metro area has the highest salary value in Maryland ($90,570).
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$74,488 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Maine
Metro Area Salary Values for MainePortland-South Portland, ME metro area has the highest salary value in Maine ($80,050).
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$70,623 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Michigan
Metro Area Salary Values for MichiganDetroit-Warren-Dearborn, MI metro area has the highest salary value in Michigan ($87,965).
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$72,512 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Minnesota
Metro Area Salary Values for MinnesotaMinneapolis-St. Paul-Bloomington, MN-WI metro area has the highest salary value in Minnesota ($91,730).
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$74,904 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Missouri
Metro Area Salary Values for MissouriKansas City, MO-KS metro area has the highest salary value in Missouri ($82,725).
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$67,055 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Mississippi
Metro Area Salary Values for MississippiJackson, MS metro area has the highest salary value in Mississippi ($62,760).
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$57,122 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Montana
Metro Area Salary Values for MontanaMissoula, MT metro area has the highest salary value in Montana ($69,390).
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$67,175 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
North Carolina
Metro Area Salary Values for North CarolinaDurham-Chapel Hill, NC metro area has the highest salary value in North Carolina ($92,330).
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$74,244 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
North Dakota
Metro Area Salary Values for North DakotaFargo, ND-MN metro area has the highest salary value in North Dakota ($75,880).
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$72,688 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Nebraska
Metro Area Salary Values for NebraskaOmaha-Council Bluffs, NE-IA metro area has the highest salary value in Nebraska ($76,835).
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$67,720 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
New Hampshire
Metro Area Salary Values for New HampshirePortsmouth, NH-ME metro area has the highest salary value in New Hampshire ($93,890).
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$79,229 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
New Jersey
Metro Area Salary Values for New JerseyTrenton, NJ metro area has the highest salary value in New Jersey ($101,815).
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$90,025 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
New Mexico
Metro Area Salary Values for New MexicoSanta Fe, NM metro area has the highest salary value in New Mexico ($71,415).
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$68,419 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Nevada
Metro Area Salary Values for NevadaReno, NV metro area has the highest salary value in Nevada ($77,855).
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$72,358 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
New York
Metro Area Salary Values for New YorkNew York-Newark-Jersey City, NY-NJ-PA metro area has the highest salary value in New York ($113,810).
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$81,849 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Ohio
Metro Area Salary Values for OhioColumbus, OH metro area has the highest salary value in Ohio ($82,075).
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$72,034 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Oklahoma
Metro Area Salary Values for OklahomaTulsa, OK metro area has the highest salary value in Oklahoma ($74,195).
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$65,482 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Oregon
Metro Area Salary Values for OregonPortland-Vancouver-Hillsboro, OR-WA metro area has the highest salary value in Oregon ($85,415).
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$71,676 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Pennsylvania
Metro Area Salary Values for PennsylvaniaPhiladelphia-Camden-Wilmington, PA-NJ-DE-MD metro area has the highest salary value in Pennsylvania ($96,775).
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$76,377 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Puerto Rico
Metro Area Salary Values for Puerto RicoSan Juan-Carolina-Caguas, PR metro area has the highest salary value in Puerto Rico ($50,230).
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$39,346 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Rhode Island | N/A | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
South Carolina
Metro Area Salary Values for South CarolinaColumbia, SC metro area has the highest salary value in South Carolina ($75,995).
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$69,111 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
South Dakota
Metro Area Salary Values for South DakotaSioux Falls, SD metro area has the highest salary value in South Dakota ($80,385).
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$71,068 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Tennessee
Metro Area Salary Values for TennesseeNashville-Davidson--Murfreesboro--Franklin, TN metro area has the highest salary value in Tennessee ($76,035).
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$62,733 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Texas
Metro Area Salary Values for TexasDallas-Fort Worth-Arlington, TX metro area has the highest salary value in Texas ($87,225).
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$69,704 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Utah
Metro Area Salary Values for UtahSalt Lake City, UT metro area has the highest salary value in Utah ($72,135).
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$60,614 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Virginia
Metro Area Salary Values for VirginiaRichmond, VA metro area has the highest salary value in Virginia ($85,240).
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$74,536 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Vermont
Metro Area Salary Values for VermontNorthern Vermont nonmetropolitan area metro area has the highest salary value in Vermont ($71,095).
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$68,940 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Washington
Metro Area Salary Values for WashingtonSeattle-Tacoma-Bellevue, WA metro area has the highest salary value in Washington ($103,530).
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$82,905 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Wisconsin
Metro Area Salary Values for WisconsinMilwaukee-Waukesha-West Allis, WI metro area has the highest salary value in Wisconsin ($90,840).
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$78,814 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
West Virginia
Metro Area Salary Values for West VirginiaMorgantown, WV metro area has the highest salary value in West Virginia ($69,505).
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$62,587 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Wyoming
Metro Area Salary Values for WyomingCheyenne, WY metro area has the highest salary value in Wyoming ($73,140).
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$70,908 |
Bachelor's
Average Salary Median: $71,098
The state with the highest average salary median for a bachelor's degree is New Jersey ($90,025) in the Trenton, NJ metro area.
Alaska
Metro Area Average Salary Medians for Alaska (Bachelor's)Alaska nonmetropolitan area metro area has the highest average salary median in Alaska ($79,050) for a bachelor's degree in this area of study.
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$77,470 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Alabama
Metro Area Average Salary Medians for Alabama (Bachelor's)Huntsville, AL metro area has the highest average salary median in Alabama ($87,390) for a bachelor's degree in this area of study.
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$69,909 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Arkansas
Metro Area Average Salary Medians for Arkansas (Bachelor's)Little Rock-North Little Rock-Conway, AR metro area has the highest average salary median in Arkansas ($66,230) for a bachelor's degree in this area of study.
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$55,501 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Arizona
Metro Area Average Salary Medians for Arizona (Bachelor's)Phoenix-Mesa-Scottsdale, AZ metro area has the highest average salary median in Arizona ($81,010) for a bachelor's degree in this area of study.
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$66,180 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
California
Metro Area Average Salary Medians for California (Bachelor's)San Jose-Sunnyvale-Santa Clara, CA metro area has the highest average salary median in California ($121,515) for a bachelor's degree in this area of study.
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$83,041 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Colorado
Metro Area Average Salary Medians for Colorado (Bachelor's)Denver-Aurora-Lakewood, CO metro area has the highest average salary median in Colorado ($99,665) for a bachelor's degree in this area of study.
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$79,512 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Connecticut
Metro Area Average Salary Medians for Connecticut (Bachelor's)Hartford-West Hartford-East Hartford, CT metro area has the highest average salary median in Connecticut ($96,450) for a bachelor's degree in this area of study.
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$87,864 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Washington, D.C. | N/A | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Delaware | N/A | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Florida
Metro Area Average Salary Medians for Florida (Bachelor's)Miami-Fort Lauderdale-West Palm Beach, FL metro area has the highest average salary median in Florida ($78,730) for a bachelor's degree in this area of study.
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$66,477 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Georgia
Metro Area Average Salary Medians for Georgia (Bachelor's)Atlanta-Sandy Springs-Roswell, GA metro area has the highest average salary median in Georgia ($83,600) for a bachelor's degree in this area of study.
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$65,901 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Hawaii
Metro Area Average Salary Medians for Hawaii (Bachelor's)Urban Honolulu, HI metro area has the highest average salary median in Hawaii ($81,610) for a bachelor's degree in this area of study.
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$76,058 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Iowa
Metro Area Average Salary Medians for Iowa (Bachelor's)Des Moines-West Des Moines, IA metro area has the highest average salary median in Iowa ($83,535) for a bachelor's degree in this area of study.
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$70,711 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Idaho
Metro Area Average Salary Medians for Idaho (Bachelor's)Idaho Falls, ID metro area has the highest average salary median in Idaho ($68,970) for a bachelor's degree in this area of study.
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$59,876 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Illinois
Metro Area Average Salary Medians for Illinois (Bachelor's)Chicago-Naperville-Elgin, IL-IN-WI metro area has the highest average salary median in Illinois ($89,770) for a bachelor's degree in this area of study.
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$70,583 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Indiana
Metro Area Average Salary Medians for Indiana (Bachelor's)Columbus, IN metro area has the highest average salary median in Indiana ($86,270) for a bachelor's degree in this area of study.
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$70,730 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Kansas
Metro Area Average Salary Medians for Kansas (Bachelor's)Wichita, KS metro area has the highest average salary median in Kansas ($72,045) for a bachelor's degree in this area of study.
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$67,441 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Kentucky
Metro Area Average Salary Medians for Kentucky (Bachelor's)Louisville/Jefferson County, KY-IN metro area has the highest average salary median in Kentucky ($72,600) for a bachelor's degree in this area of study.
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$62,513 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Louisiana
Metro Area Average Salary Medians for Louisiana (Bachelor's)New Orleans-Metairie, LA metro area has the highest average salary median in Louisiana ($72,260) for a bachelor's degree in this area of study.
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$65,890 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Massachusetts
Metro Area Average Salary Medians for Massachusetts (Bachelor's)Boston-Cambridge-Nashua, MA-NH metro area has the highest average salary median in Massachusetts ($99,825) for a bachelor's degree in this area of study.
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$80,214 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Maryland
Metro Area Average Salary Medians for Maryland (Bachelor's)California-Lexington Park, MD metro area has the highest average salary median in Maryland ($90,570) for a bachelor's degree in this area of study.
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$74,488 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Maine
Metro Area Average Salary Medians for Maine (Bachelor's)Portland-South Portland, ME metro area has the highest average salary median in Maine ($80,050) for a bachelor's degree in this area of study.
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$70,623 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Michigan
Metro Area Average Salary Medians for Michigan (Bachelor's)Detroit-Warren-Dearborn, MI metro area has the highest average salary median in Michigan ($87,965) for a bachelor's degree in this area of study.
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$72,264 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Minnesota
Metro Area Average Salary Medians for Minnesota (Bachelor's)Minneapolis-St. Paul-Bloomington, MN-WI metro area has the highest average salary median in Minnesota ($91,730) for a bachelor's degree in this area of study.
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$74,904 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Missouri
Metro Area Average Salary Medians for Missouri (Bachelor's)Kansas City, MO-KS metro area has the highest average salary median in Missouri ($82,725) for a bachelor's degree in this area of study.
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$67,055 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Mississippi
Metro Area Average Salary Medians for Mississippi (Bachelor's)Jackson, MS metro area has the highest average salary median in Mississippi ($62,760) for a bachelor's degree in this area of study.
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$57,122 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Montana
Metro Area Average Salary Medians for Montana (Bachelor's)Missoula, MT metro area has the highest average salary median in Montana ($69,390) for a bachelor's degree in this area of study.
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$67,175 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
North Carolina
Metro Area Average Salary Medians for North Carolina (Bachelor's)Durham-Chapel Hill, NC metro area has the highest average salary median in North Carolina ($92,330) for a bachelor's degree in this area of study.
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$74,244 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
North Dakota
Metro Area Average Salary Medians for North Dakota (Bachelor's)Fargo, ND-MN metro area has the highest average salary median in North Dakota ($75,880) for a bachelor's degree in this area of study.
|
$72,688 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Nebraska
Metro Area Average Salary Medians for Nebraska (Bachelor's)Omaha-Council Bluffs, NE-IA metro area has the highest average salary median in Nebraska ($76,835) for a bachelor's degree in this area of study.
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$67,720 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
New Hampshire
Metro Area Average Salary Medians for New Hampshire (Bachelor's)Portsmouth, NH-ME metro area has the highest average salary median in New Hampshire ($93,890) for a bachelor's degree in this area of study.
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$79,229 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
New Jersey
Metro Area Average Salary Medians for New Jersey (Bachelor's)Trenton, NJ metro area has the highest average salary median in New Jersey ($101,815) for a bachelor's degree in this area of study.
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$90,025 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
New Mexico
Metro Area Average Salary Medians for New Mexico (Bachelor's)Santa Fe, NM metro area has the highest average salary median in New Mexico ($71,415) for a bachelor's degree in this area of study.
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$68,419 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Nevada
Metro Area Average Salary Medians for Nevada (Bachelor's)Reno, NV metro area has the highest average salary median in Nevada ($77,855) for a bachelor's degree in this area of study.
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$72,358 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
New York
Metro Area Average Salary Medians for New York (Bachelor's)New York-Newark-Jersey City, NY-NJ-PA metro area has the highest average salary median in New York ($113,810) for a bachelor's degree in this area of study.
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$81,849 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Ohio
Metro Area Average Salary Medians for Ohio (Bachelor's)Columbus, OH metro area has the highest average salary median in Ohio ($82,075) for a bachelor's degree in this area of study.
|
$72,034 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Oklahoma
Metro Area Average Salary Medians for Oklahoma (Bachelor's)Tulsa, OK metro area has the highest average salary median in Oklahoma ($74,195) for a bachelor's degree in this area of study.
|
$65,482 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Oregon
Metro Area Average Salary Medians for Oregon (Bachelor's)Portland-Vancouver-Hillsboro, OR-WA metro area has the highest average salary median in Oregon ($85,415) for a bachelor's degree in this area of study.
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$71,676 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Pennsylvania
Metro Area Average Salary Medians for Pennsylvania (Bachelor's)Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area has the highest average salary median in Pennsylvania ($96,775) for a bachelor's degree in this area of study.
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$76,377 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Puerto Rico
Metro Area Average Salary Medians for Puerto Rico (Bachelor's)San Juan-Carolina-Caguas, PR metro area has the highest average salary median in Puerto Rico ($50,230) for a bachelor's degree in this area of study.
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$39,346 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Rhode Island | N/A | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
South Carolina
Metro Area Average Salary Medians for South Carolina (Bachelor's)Columbia, SC metro area has the highest average salary median in South Carolina ($75,995) for a bachelor's degree in this area of study.
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$69,111 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
South Dakota
Metro Area Average Salary Medians for South Dakota (Bachelor's)Sioux Falls, SD metro area has the highest average salary median in South Dakota ($80,385) for a bachelor's degree in this area of study.
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$71,068 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Tennessee
Metro Area Average Salary Medians for Tennessee (Bachelor's)Nashville-Davidson--Murfreesboro--Franklin, TN metro area has the highest average salary median in Tennessee ($76,035) for a bachelor's degree in this area of study.
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$62,733 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Texas
Metro Area Average Salary Medians for Texas (Bachelor's)Dallas-Fort Worth-Arlington, TX metro area has the highest average salary median in Texas ($87,225) for a bachelor's degree in this area of study.
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$69,704 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Utah
Metro Area Average Salary Medians for Utah (Bachelor's)Salt Lake City, UT metro area has the highest average salary median in Utah ($72,135) for a bachelor's degree in this area of study.
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$60,614 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Virginia
Metro Area Average Salary Medians for Virginia (Bachelor's)Richmond, VA metro area has the highest average salary median in Virginia ($85,240) for a bachelor's degree in this area of study.
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$74,536 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Vermont
Metro Area Average Salary Medians for Vermont (Bachelor's)Northern Vermont nonmetropolitan area metro area has the highest average salary median in Vermont ($71,095) for a bachelor's degree in this area of study.
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$68,940 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Washington
Metro Area Average Salary Medians for Washington (Bachelor's)Seattle-Tacoma-Bellevue, WA metro area has the highest average salary median in Washington ($103,530) for a bachelor's degree in this area of study.
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$82,905 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Wisconsin
Metro Area Average Salary Medians for Wisconsin (Bachelor's)Milwaukee-Waukesha-West Allis, WI metro area has the highest average salary median in Wisconsin ($90,840) for a bachelor's degree in this area of study.
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$78,814 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
West Virginia
Metro Area Average Salary Medians for West Virginia (Bachelor's)Morgantown, WV metro area has the highest average salary median in West Virginia ($69,505) for a bachelor's degree in this area of study.
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$62,587 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Wyoming
Metro Area Average Salary Medians for Wyoming (Bachelor's)Cheyenne, WY metro area has the highest average salary median in Wyoming ($73,140) for a bachelor's degree in this area of study.
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$70,908 |
2 Jobs Attainable With This Degree
The jobs below are commonly attainable with this degree. Most job roles require a bachelor's degree. For a bachelor's degree, the average salary median is $71,098.
Administrative Services Managers
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Salary Ratio: 1.52
The Salary Ratio is a comparison of the average salary median compared to the average cost of obtaining this degree (average of undergraduate and graduate costs). It takes a job's average salary median and then compares it to the combined average cost of undergraduate degrees (1-4 years) and graduate degrees (6 years for a masters, 8 years for a doctorate) needed to qualify for that job.
A ratio that's close to 1, or greater, indicates that the average salary median which can be earned is substantial compared to the average cost of obtaining the degree. A Salary Ratio of 0, "N/A", or "INF" implies that school data is not available to provide a proper evaluation. Explore other factors such as the years of work experience usually required, the degree level normally required, and the types of attainable jobs to determine the feasibility of pursuing this degree.
Common Job Titles
- Administrative Coordinator
- Administrative Director
- Administrative Manager
- Administrative Officer
- Administrative Services Manager
- Administrator
- Business Administrator
- Business Coordinator
- Business Manager
- Business Office Manager
- Business Unit Manager
- Operations Administrator
- Records and Information Manager
- Records Management Director
- Service Director
- US Salary Median: $91,966
- Job Growth (U.S.): 9.3%
- Prior Experience: 2-4 years
- Degree Level Required: Bachelor's
First-Line Supervisors of Office and Administrative Support Workers
Directly supervise and coordinate the activities of clerical and administrative support workers.
Salary Ratio: 0.87
The Salary Ratio is a comparison of the average salary median compared to the average cost of obtaining this degree (average of undergraduate and graduate costs). It takes a job's average salary median and then compares it to the combined average cost of undergraduate degrees (1-4 years) and graduate degrees (6 years for a masters, 8 years for a doctorate) needed to qualify for that job.
A ratio that's close to 1, or greater, indicates that the average salary median which can be earned is substantial compared to the average cost of obtaining the degree. A Salary Ratio of 0, "N/A", or "INF" implies that school data is not available to provide a proper evaluation. Explore other factors such as the years of work experience usually required, the degree level normally required, and the types of attainable jobs to determine the feasibility of pursuing this degree.
Common Job Titles
- Accounting Administrator
- Accounting Clerks Supervisor
- Accounting Director
- Accounting Manager
- Accounting Supervisor
- Accounts Payable Manager
- Accounts Payable Supervisor
- Accounts Receivable Manager
- Accounts Receivable Supervisor
- Adjustment Supervisor
- Administrative Coordinator
- Administrative Officer
- Administrative Supervisor
- Admissions Supervisor
- Admitting Officer
- Advertising Dispatch Clerks Supervisor
- Agency Appointments Supervisor
- Airline Ticket Sales and Reservations Supervisor
- Animal Hospital Office Supervisor
- Assembly Stock Supervisor
- Audit Clerks Supervisor
- Auto Club Safety Program Coordinator
- Automobile Club Safety Program Coordinator
- Automotive Service Advisor
- Baggage Agent Supervisor
- Banking Supervisor
- Billing Administrator
- Billing Department Supervisor
- Billing Supervisor
- Booking Supervisor
- Bookkeepers Supervisor
- Bookkeeping Clerks Supervisor
- Boxing and Pressing Supervisor
- Business Manager
- Business Office Manager
- Call Center Director
- Call Center Manager
- Call Center Supervisor
- Cargo Supervisor
- Cashiers Supervisor
- Central Office Operator Supervisor
- Central Office Telephone Operators Supervisor
- Central Supply Manager
- Central Supply Supervisor
- Central Supply Technician Supervisor
- Claims Adjuster Supervisor
- Claims Supervisor
- Classified Advertising Supervisor
- Clerical Supervisor
- Clerk Supervisor
- Coding Clerks Supervisor
- Coin Machine Collector Supervisor
- Collection Supervisor
- Collections Manager
- Communication Center Coordinator
- Complaint Evaluation Supervisor
- Computer Operations Supervisor
- Contact and Service Clerks Supervisor
- Correspondence Section Supervisor
- Cost and Sales Record Supervisor
- Cost Control Supervisor
- Credit and Loan Collections Supervisor
- Customer Care Manager
- Customer Complaint Service Supervisor
- Customer Manager
- Customer Records Division Supervisor
- Customer Service Administrator
- Customer Service Director
- Customer Service Manager
- Customer Service Representative Supervisor
- Customer Service Supervisor
- Customer Services Supervisor
- Data Control Clerk Supervisor
- Data Entry Supervisor
- Data Processing Supervisor
- Delivery Department Supervisor
- Dispatch Manager
- Documentation Supervisor
- Facilities Manager
- Field Service Manager
- Files Supervisor
- Film Vault Supervisor
- Financial Aid Director
- Flight Reservations Manager
- Floor Space Allocator
- Food Checkers and Cashiers Supervisor
- Force Adjustment Supervisor
- Front End Manager
- Front Office Manager
- Front Office Supervisor
- Gate Services Supervisor
- Home Energy Consultant Supervisor
- Hospital Admissions Officer
- Inventory Administrator
- Inventory Control Manager
- Inventory Control Supervisor
- Inventory Specialist Manager
- Keypunch Operators Supervisor
- Lending Activities Supervisor
- Machine Records Units Supervisor
- Magazine Supervisor
- Mail Carriers Supervisor
- Mail Clerks Supervisor
- Mail Sorting Supervisor
- Mail Supervisor
- Mailing Manager
- Mailroom Supervisor
- Marking Room Supervisor
- Medical Billing Manager
- Medical Billing Supervisor
- Meter Readers Supervisor
- Money Room Supervisor
- Office Coordinator
- Office Manager
- Office Services Supervisor
- Office Supervisor
- Operators School Manager
- Order Takers Supervisor
- Passenger Service Supervisor
- Pay Station Department Manager
- Payroll Administrator
- Payroll Manager
- Payroll Master
- Payroll Supervisor
- PBX Supervisor (Private Branch Exchange Supervisor)
- Personnel Clerks Supervisor
- Petroleum Inspector Supervisor
- Policy Change Clerks Supervisor
- Postal Supervisor
- Practice Manager
- Production Clerks Supervisor
- Production Control Supervisor
- Proof Machine Operator Supervisor
- Property Master
- Public Message Service Supervisor
- Purchasing and Claims Supervisor
- Rate Supervisor
- Real Estate Office Supervisor
- Records Supervisor
- Regulatory Administrator
- Route Supervisor
- Sack Department Supervisor
- Safety Deposit Supervisor
- Schedule Supervisor
- Script Supervisor
- Securities Vault Supervisor
- Services Manager
- Space Control Supervisor
- Staff Services Manager
- Statement Clerks Manager
- Statement Clerks Supervisor
- Steno Pool Supervisor
- Stock Control Supervisor
- Stock Room Manager
- Stock Supervisor
- Stockroom Supervisor
- Support Manager
- Survey Workers Supervisor
- Switchboard Operator Supervisor
- Tabulating Supervisor
- Tariff Supervisor
- Telecommunicator Supervisor
- Telegraphic Typewriter Operators Supervisor
- Telephone Clerks Supervisor
- Telephone Information Supervisor
- Telephone Operators Supervisor
- Telephone Order Supervisor
- Telephone Solicitor Supervisor
- Teller Supervisor
- Tellers Supervisor
- Ticket Sales Supervisor
- Timekeeping Supervisor
- Toll Collector Supervisor
- Tool Crib Manager
- Tool Crib Supervisor
- Transcribing Operators Supervisor
- Travel Information Center Supervisor
- Trust Accounts Supervisor
- Typing Pool Supervisor
- Typists Supervisor
- Underwriting Clerks Supervisor
- Want Ad Supervisor
- Ward Service Supervisor
- Warranty Administrator
- Warranty Manager
- Weigh Boss
- Word Processing Supervisor
- US Salary Median: $52,820
- Job Growth (U.S.): -2.8%
- Prior Experience: 4-6 years
- Degree Level Required: Bachelor's
Average Education Costs
Bachelor's
The average cost for an undergraduate degree is $10,857 per year (or $14,363 if you're out-of-state), which means you're estimated to spend $43,428 to earn a bachelor's (or $57,452 if you're out-of-state).
Most Affordable Schools for an Undergraduate Customer Service Management Degrees
1000 Galvin Rd S - Bellevue, NE
Out-of-state cost: $7,851/year
In-state cost: $7,851/year
Degrees: Bachelor's
45425 National Rd W - Saint Clairsville, OH
Out-of-state cost: $8,666/year
In-state cost: $5,674/year
Degrees: Bachelor's
101 University Drive - Chillicothe, OH
Out-of-state cost: $8,666/year
In-state cost: $5,674/year
Degrees: Bachelor's
1804 Liberty Ave - Ironton, OH
Out-of-state cost: $8,666/year
In-state cost: $5,674/year
Degrees: Bachelor's
1570 Granville Pike - Lancaster, OH
Out-of-state cost: $8,666/year
In-state cost: $5,674/year
Degrees: Bachelor's
1425 Newark Rd - Zanesville, OH
Out-of-state cost: $8,666/year
In-state cost: $5,674/year
Degrees: Bachelor's
8620 Spectrum Center Boulevard - San Diego, CA
Out-of-state cost: $14,278/year
In-state cost: $14,278/year
Degrees: Bachelor's
712 S Broadway St - Menomonie, WI
Out-of-state cost: $17,455/year
In-state cost: $9,488/year
Degrees: Bachelor's
1420 Austin Bluffs Parkway - Colorado Springs, CO
Out-of-state cost: $21,230/year
In-state cost: $10,840/year
Degrees: Certificate
020 Chubb Hall - Athens, OH
Out-of-state cost: $22,406/year
In-state cost: $12,612/year
Degrees: Bachelor's
1247 E. Siena Heights Dr. - Adrian, MI
Out-of-state cost: $27,642/year
In-state cost: $27,642/year
Degrees: Bachelor's
3141 Chestnut St - Philadelphia, PA
Out-of-state cost: $56,238/year
In-state cost: $56,238/year
Degrees: Bachelor's
Most Affordable Schools for a Graduate Customer Service Management Degrees
1000 River Rd - Teaneck, NJ
Out-of-state cost: $10,656/year
In-state cost: $10,656/year
Degrees: Master's
285 Madison Ave - Madison, NJ
Out-of-state cost: $10,674/year
In-state cost: $10,674/year
Degrees: Master's
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